Welcome to mrkreddy.co.in ("we," "us," or "our"). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines our practices concerning the collection, use, and sharing of your personal information when you visit our website, mrkreddy.co.in (the "Website").

1. Scope and Consent

This Privacy Policy applies to all information collected through our Website and/or any related services, sales, marketing, or events. By using our Website, you signify your understanding and acceptance of the terms of this Privacy Policy and consent to the collection and use of information in accordance with this policy. If you do not agree with the terms herein, please do not use our Website.

2. Key Definitions

• Personal Data: Means any data about an individual who is identifiable by or in relation to such data.

• Sensitive Personal Data or Information (SPDI): Includes information relating to passwords, financial information (such as bank account or credit card or debit card or other payment instrument details), physical, physiological and mental health condition, sexual orientation, medical records and history, biometric information, and any other information treated as sensitive under applicable Indian laws.

• Data Fiduciary: Means any person who alone or in conjunction with other persons determines the purpose and means of processing of personal data. For this policy, mrkreddy.co.in is the Data Fiduciary.

• Data Principal: Means the individual to whom the personal data relates.

• Processing: In relation to personal data, means an operation or set of operations performed on personal data, including collection, recording, organisation, structuring, storage, adaptation, alteration, retrieval, use, alignment or combination, indexing, sharing, disclosure, restriction, erasure, or destruction.

3. Personal Information We Collect

We collect information that you voluntarily provide to us and information that is automatically collected when you use our Website.

• Information You Provide: This includes Personal Identification Information such as your name, email address, phone number, postal address when you register, subscribe to newsletters, fill out forms, or communicate with us. It also includes comments or other content you submit.

• Information Collected Automatically (Usage Data & Log Files): When you visit our Website, we may automatically collect certain information, such as your IP address, browser type and version, device type, operating system, pages visited, time and date of visit, time spent on pages, and other diagnostic data.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and scripts) to track activity on our Website and store certain information.

• Cookies: Small data files stored on your device. We use session cookies (temporary) and persistent cookies (remain for a set period).

• Purpose: These technologies help us operate our site, remember your preferences, understand how you use our site for analytics, and for security purposes.

• Your Choices: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Website may not function properly.

5. How We Use Your Personal Information

We use the information we collect for purposes including:

• Providing, operating, and maintaining our Website.

• Improving, personalizing, and expanding our Website and its features.

• Understanding and analyzing how you interact with our Website.

• Developing new products, services, and functionalities.

• Communicating with you (e.g., customer service, updates, marketing promotions with your consent).

• Processing transactions (if applicable).

• Preventing fraud and ensuring the security of our Website.

• Complying with legal and regulatory obligations.

• For other purposes for which we obtain your consent.

6. Legal Basis for Processing Your Information

Our legal basis for collecting and using your Personal Data as described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. We process Personal Data based on:

• Your Consent: Where you have given us explicit permission.

• Contractual Necessity: To perform a contract with you or take steps at your request before entering into one.

• Legal Obligation: To comply with the law.

• Legitimate Interests: For our legitimate business interests, provided they are not overridden by your data protection interests or fundamental rights and freedoms.

7. Sharing and Disclosure of Your Information

We do not sell or trade your Personally Identifiable Information. We may share your information in the following situations:

• With Service Providers: We may share information with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., website hosting, data analysis, email delivery, customer service), provided they agree to keep this information confidential and secure.

• For Legal Reasons: We may disclose your information if required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is reasonably necessary to protect our rights, property, or the safety of our users or the public.

• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

8. Third-Party Links and Services

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Data Security Measures

We implement a variety of security measures to maintain the safety of your personal information. We use technical and organizational measures in line with "reasonable security practices and procedures" as per Indian law to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no electronic storage or transmission over the Internet is 100% secure, and we cannot guarantee absolute data security.

10. Data Retention Practices

We will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

11. Your Data Protection Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Right to Access: To request copies of your personal data.

• Right to Correction (Rectification): To request correction of inaccurate or incomplete data.

• Right to Erasure: To request deletion of your personal data, under certain conditions.

• Right to Withdraw Consent: To withdraw your consent at any time where we relied on it to process your data.

• Right to Nominate: To nominate an individual to exercise your rights in case of your death or incapacity (as per DPDPA).

12. Exercising Your Rights

If you wish to exercise any of the rights set out above, please contact us using the contact details provided in the "Policy Updates and Contact Information" section below. We will respond to your request in accordance with applicable data protection laws. We may need to verify your identity before processing your request.

13. Children's Privacy Policy

Our Website is not directed to individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and believe that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we will take steps to remove that information from our servers.

14. International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside India and provide information to us, please note that we transfer and process data, including Personal Data, in India. Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to this transfer. We will ensure appropriate safeguards are in place before transferring your data.

15. Policy Updates and Contact Information

• Updates to This Privacy Policy: We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date." We encourage you to review this Privacy Policy periodically for any changes.

• How to Contact Us: If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • By email: hello@mrkreddy.co.in